Privacy Policy | Unify Social

Introduction

Unify Social S.R.L. ("UnifySocial", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

We operate the UnifySocial influencer marketing platform accessible at app.unifysocial.media and the Unify Social mobile application. By accessing or using our services, you agree to this Privacy Policy.

Data We Collect

We collect information in several ways when you use our services:

Information You Provide Directly

Account information: Name, email address, password, and profile photo
Brand information: Company name, industry, campaign objectives, and budget information
Creator information: Social media handles, follower counts, audience demographics, and content portfolio
Payment information: Bank account details or Revolut account information for creator payouts (processed securely; we do not store full payment credentials)
Communications: Messages you send to other users or our support team through the platform
“Request a demo” form: Name, work email, company, phone (optional) and your message

Information Collected Automatically

Device identifiers, IP addresses, and browser type
Pages visited, time spent, and features used
Campaign performance data including reach, impressions, and engagement metrics
Cookies and similar tracking technologies (see Cookies section below)

Information from Third Parties

Social media platform data via API integrations (Instagram, TikTok, YouTube) with your explicit authorization
Public profile information from social media platforms

How We Use Your Data

We use the information we collect for the following purposes:

To provide, operate, and improve our influencer marketing platform
To match brands with suitable creators using our AI-powered algorithm
To process campaign applications, approvals, and payments
To communicate with you about campaigns, platform updates, and customer support
To respond to requests sent through the “Request a demo” form
To analyze platform performance and improve our services
To detect, prevent, and address fraud, security incidents, or technical issues
To comply with legal obligations
To send marketing communications (only with your explicit consent, which you may withdraw at any time)

We do not sell your personal information. We share your data only in the following circumstances:

Between brands and creators: When you participate in a campaign, relevant profile and contact information is shared between the involved parties
Service providers: We share data with trusted third-party service providers (cloud hosting, analytics, payment processing) under strict data processing agreements
Legal requirements: We may disclose data when required by law, court order, or governmental authority
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice to you

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at Team.Romania@unifysocial.media. We will delete or anonymize your data within 30 days of such a request, except where retention is required by law.

Campaign data (performance metrics, content records) may be retained for up to 36 months for analytical and contractual purposes, even after account deletion. Requests sent through the “Request a demo” form are kept for no more than 24 months after the last contact.

Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Correct inaccurate or incomplete personal data
Erasure: Request deletion of your personal data ("right to be forgotten")
Restriction: Restrict how we process your data in certain circumstances
Portability: Receive your data in a structured, machine-readable format
Object: Object to processing based on legitimate interests or for direct marketing
Withdraw consent: Withdraw any consent you have given at any time

To exercise any of these rights, contact us at Team.Romania@unifysocial.media. We will respond within 30 days. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

Cookies

We use cookies and similar tracking technologies to enhance your experience. These include:

Essential cookies: Required for the platform to function (authentication, session management)
Analytics cookies: Help us understand how users interact with our platform
Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

Security

We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS/HTTPS), encrypted storage for sensitive data, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: Team.Romania@unifysocial.media
Address: Unify Social S.R.L., Blvd Dimitrie Pompeiu 5D, Bucharest, Sector 2, Romania